Q: What is the Camp Bus?

A: Camp Wagalong has its own custom bus for home pick up and drop off.

 

Q: How do I sign up for the Bus Rides?

A: If you are new to Camp Wagalong…. We recommend your dog coming to do a Discovery Day first.  After your dog has had his/her first day of camp, let our team know you are interested in the bus (in person, email, text, or call) and someone from our bus team will contact you to do a quick bus consultation.

 

Q: What is a Bus Consultation?

A: It is a quick conversation to ensure some of the logistics of the transition from your dog's home to our bus is a smooth process.  We cover items like invisible fencing, driveways, back-up plans if you’re not at home and so forth. 

 

Q: How do I know if and when the bus is picking up in my neighborhood?

A: Our day camp routes are posted on our website.  It lists many (but not all) the neighborhoods and streets we cover.  For our weekly Day Camp riders, the schedule is the same every week.  If you aren’t sure if a route picks up at your house, just send us a message, and we will double check. If we are currently not in your area, still please let us know of your interest as we plan to add new routes in the near future.  

 

 

Q: What happens if the bus is full?

A: We have a waiting list that can be very helpful in a number of ways.  One, if we have a cancellation, we will notify those on the waiting list about filling that spot for the day.  If we have a spot permanently open up, we will look to the first dog on the waiting list to take that spot.  Also, the more information we have from our valued dog families, the better we can plan and adjust for the future to serve you.

 

Q: How do I make sure my dog has a routine spot on the bus?

A: Most day campers that ride the bus do get in a routine of riding 1-2 times a week.  Our Camp Club Members do have priority boarding on the bus but for all other dogs, it's first come first serve.  Our bus routes are filling up so reach out to us soon!

 

Q: What if my dog is staying overnight, can they ride the bus?

A: Yes! We would love to come pick up your overnight camper for you.  It saves you time and add a little more adventure for your dog.  We offer rides for overnight campers usually 10:30am-3:00pm outside of our normal day camp bus routes. 

 

Q What is the pricing for these rides?

A: Day Camp rides are a great deal, only $10 roundtrip ($5 round trip for Camp Club Members).  The overnight camp rides are $10 per ride and you don’t have to be in the Camp Club to do so.

 

Q: Why is pricing different for the different types of rides?

A: Our goal with day routes is to cover expenses of the travel. Day Camp routes need to be efficient and routine.  This helps the dogs and our valued drivers spend less time on the road and more fun and activity back at Camp.  The overnight rides are more like an Uber ride, routes have to be recreated every time.  These routes are much less efficient and therefore cost more.

 

Q: Do I have to join the Camp Club in order to ride the bus?

A: No you don't.  However, by joining Camp Club, it gives your dog priority boarding on the bus to ensure they have a spot and lowers the cost to $5 round trip.  

 

Q: How is the interior of the Camp Bus setup?  Is it safe?

A: We did a lot of due diligence coming up with a safe bus design.  The videos online of dogs sitting on normal bus seats facing forward next to one another can be a risky travel environment for the dog.  These situations can easily lead to safety issues. Our bus has custom kennels permanently built into the bus that function in the same manner as vet recommended travel crates for dogs. Each dog has its own kennel space.

 

Q: Do owners have to be present for the dogs pick-up and drop-off?

A: We do require owners be present on the first drop-off and pick-up unless arrangements have been made approved by the Camp Wagalong team.  After one pick-up we usually have the preferences and process down.  If we have clear directions for future pick-up and drop-offs, then alternative plans can work well.

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